SUPPORT
How can we help?
Here's what we can help with. Open a support ticket below, or email us directly at support@clarivaai.com.
General Support
Questions about your account, campaigns, billing, or anything else about the platform. Replies within one business day.
Compliance & Trust
TCPA, consent records, data-subject requests, carrier or 10DLC questions, and law-enforcement requests.
Report Abuse
Received an unsolicited message, a suspected scam, or a deepfake sent through our platform? Tell us.
Open a support ticket
Send everything in one place — we route by category automatically.
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Response times
- General requests — within 1 business day
- Billing & account issues — within 1 business day
- Compliance & abuse reports — same business day
Support hours
- Email: Monday–Friday, 9am–6pm CT
- Compliance & abuse: monitored 7 days a week
- Holiday hours announced via email
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